Shipping policy
To ensure the fastest delivery and premium quality, orders may be fulfilled from our primary logistics centers in USA, Canada, Europe, and Asia, depending on your location and stock availability.
Handling Time
All orders are processed within 1–2 business days.
Once your order is placed, our team carefully prepares and packs your items to ensure they arrive in perfect condition.
Transit Time
Estimated delivery time is 5–8 business days.
Total Delivery Time
Estimated Total delivery time is 6–10 business days.
Please note that delivery times may vary slightly depending on your location and demand periods.
Free Shipping
We offer free insured shipping on all orders — no minimum required.
Shipping Areas
We currently ship to the United States and Canada.
Shipping Costs:
- United States: Free
- Canada: Free
Order Tracking
As soon as your order ships, you will receive a tracking number via email.
You can use this tracking information to follow your order every step of the way.
Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to factors outside our control, such as carrier issues or high seasonal demand.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
Nuvetly is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you and resolve the issue promptly.
Contact
For any shipping-related questions, feel free to reach out support@nuvetly.com.