Frequently Asked Questions

Product & Materials

What material is your bedding made from?
Our bedding is crafted from 100% long-staple sateen cotton, known for its softness, durability, and smooth, luxurious feel.

Is the fabric soft?
Yes — the sateen weave creates a silky-smooth texture that feels soft from the first night and gets even better over time.

Is it breathable?
Absolutely. The fabric is naturally breathable and temperature-regulating, helping you stay cool and comfortable throughout the night.

 

Sizing & Fit

How do I choose the right size?
We offer multiple sizes to fit your bed. Simply refer to our size guide on the product page.

Does the duvet cover include the insert?
No — the duvet cover is designed to fit over your existing comforter or insert.

Will it fit US bed sizes?
Yes — we offer sizes specifically designed to fit US and international beds.

 

Care & Maintenance

How do I wash the bedding?
Machine wash on a gentle cycle with cold water and tumble dry on low for best results.

Will it shrink or fade?
Our bedding is designed to maintain its softness and color with proper care.

 

Shipping & Delivery

Do you offer free shipping?
Yes — we offer free shipping on all orders.

How long does delivery take?
Orders are typically delivered within 6–10 business days.

Will I receive tracking information?
Yes — you’ll receive a tracking number by email once your order ships.

 

Returns & Guarantee

What if I don’t like the product?
No problem. We offer a 30-night risk-free trial. If you’re not satisfied, simply contact us.

How do I request a return?
Just email us and we’ll guide you through the process.

 

Need More Help?

If you didn’t find your answer here, feel free to contact us at support@nuvetly.com.

We’re here to help.